Terms & Conditions

Introduction

Welcome to Ivy Bridge Home. These Terms & Conditions govern your use of our website and the purchase of products from our online store.

By accessing this website and/or placing an order, you agree to be bound by these Terms & Conditions.

About Us

Ivy Bridge Home is an online retailer offering home décor, furnishings, and lifestyle products.

If you need assistance, please contact us via the contact information provided on our website.

Eligibility to Purchase

To place an order on our website, you must:

• Be at least 18 years old
• Provide accurate billing and delivery information
• Use a valid payment method

We reserve the right to refuse or cancel any order at our discretion.

Product Information

We make every effort to ensure product descriptions, pricing, and images are accurate. However:

• Colours may vary slightly depending on screen settings
• Measurements may have minor variations
• Product availability may change without notice

We reserve the right to modify or discontinue products at any time.

Pricing & Payment

All prices displayed are in GBP (£) and include VAT where applicable.

We accept secure online payments through approved payment providers.

Orders will only be processed once payment has been successfully received.

Shipping & Delivery

Delivery times are estimates and may vary depending on:

• Product availability
• Courier delays
• Seasonal demand

We are not liable for delays caused by third-party couriers or circumstances beyond our control.

Customers are responsible for providing accurate delivery details.

Returns & Refunds

You may request a return within 14 days of receiving your order, subject to our Returns Policy.

Returned items must:

• Be unused
• Be in original packaging
• Be in resalable condition

Refunds will be processed once returned items have been inspected.

Certain items may be excluded from returns for hygiene or customisation reasons.

Damaged or Incorrect Items

If you receive a damaged, faulty, or incorrect item, please contact us within 48 hours of delivery with:

• Your order number
• Photographs of the issue

We will arrange a replacement, refund, or appropriate resolution.

Intellectual Property

All website content including:

• Logos
• Images
• Product descriptions
• Graphics
• Website design

is the property of Ivy Bridge Home and may not be copied or reproduced without written permission.

Limitation of Liability

To the fullest extent permitted by law, Ivy Bridge Home shall not be liable for:

• Indirect losses
• Loss of profits
• Business interruption
• Delays outside our control

Nothing in these Terms excludes statutory consumer rights under UK law.

Privacy

Your use of this website is also governed by our Privacy Policy.

Governing Law

These Terms & Conditions shall be governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.